Shipping

In stock orders will normally ship within 1-2 days of the receipt of the order Monday thru Friday. No orders are processed or shipped on Saturdays and Sundays. Please allow us 24 hours to process your order. Special requests may be made for Saturday delivery at the rate that applies. Oversize and Overweight items do not apply. Some items may ship directly from the manufacturer when shipping charges to you can be reduced and orders for more than one item may not ship from the same warehouse. Signatures are required on all deliveries. If you request a delivery be left at the door without a signature, SE Systems will not be held responsible. Extra charges may apply to special shipping requests. Overnight, 2-day and 3-day are shipping methods. Minimum shipping weight is 1 pound. UPS rounds all weights up the the nearest pound. Items weighting less than a pound will be charged for 1 pound shipping. Once the order is processed and picked from our warehouse, the shipping method is expedited. Out of stock items can delay delivery. We will notify buyers by e-mail when shipping is delayed or if an item is backordered.

Replacement speakers, speaker parts, drivers and diaphragms cannot be dropped shipped from the manufacturer. SE Systems stocks a number of the items but cannot always have every part in stock. We constantly update our inventory but at times we are waiting on shipments from the manufacturer. Please allow 1-2 weeks for delivery of these items or call us at 1-800-662-1312 for current “In Stock” information.

All Returns are subject to inspection & a Damage/Restocking fee of 25%. Custom orders & "Non-Stock" items are non-refundable. All used items are sold "as-is" and are non refundable. All sales are final on diaphrams, raw drivers, headphones, microphones, headsets, windscreens, earbuds, and other hygenic-sensitive equipment.

 

Shipping available from the Manufacturer

 
SE Systems stocks thousands of items from over 100 manufacturers. It is impossible to stock every part and to display every choice on the website. Items that are not in-stock are available for shipping from the manufacturer. Very often we can have items drop shipped from the manufacturer which saves our customers time and money. If you don’t see an item listed in our on-line catalog, please give us a call. Chances are we can get this item and have it shipped directly to you. We welcome your call and will always try to find the best solution to your audio needs.

 

Shipping to non-billing address

No shipments are allowed to an address other than the billing address without the approval of SE Systems. Because of the increase in fraud transactions, only the billing address can be used for shipping. If a customer requests a shipment to a 3rd party address, it must be approved by SE Systems Web Sales. To speed this process, please call our Web Sales at 1-800-662-1312 for approval.

 

Shipments to PO Boxes

Please provide a residential or business address for shipments. Shipments to PO Boxes is by USPS.

 

Shipping oversized items

Shipping larger items may increase the shipping costs depending on the weight, size and distance. We can only estimate the shipping costs of these oversized items and may need to adjust the shipping charges once the actual cost is calculated. The customer will be notified before actual shipment takes place to approve these additional charges. All Roadready products are oversized and do not qualify for free shipping.

 

International Shipping and outside mainland USA

Due to manufacturer restrictions, we do not ship outside of the United States. We also cannot offer free shipping outside mainland USA. 

 

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